If you regularly trade on crypto, then nothing could be more baffling than suddenly finding out that you can’t do so because Coinbase Pro has disabled it. Bummer.
Let’s take a look at the possible reasons why that happens and how to resolve it.
There are a few tried and tested ways to fix a “Trading is disabled” issue on Coinbase Pro but first, try clicking on the “Recover Access” button right under that message. It leads to an application form that you’d have to fill out and submit. Wait for the Coinbase support team to email you (within 24 hours) for the next step.
You may also try logging in with a Google account if applicable. However, if that fails, here are other fixes that could work for you:
Another fix that is popular among users which, according to them, does actually work, is to re-enter your address… And it’s apparently a very specific way of doing so. It might seem a bit more complicated for most people but some have claimed that this is the only one that resolved the “Trading is disabled” issue for them.
It’s worth trying and seeing if it would do the same for you, too.
The steps are as follows:
After completing these steps, you will be receiving an email from Coinbase immediately. When you log back in, your issue should be fixed and you’ll be allowed to trade to your heart’s content.
There are various reasons why Coinbase disables trading, but it almost always has something to do with the security of your account.
Coinbase, like any other reputable platform out there, takes the security of its users very seriously and can automatically impose restrictions on your account if the system detects any potentially suspicious activity.
The most common reasons include:
This refers to the amount of cryptocurrency you’re allowed to buy or sell based on your purchase history, type of deposit method used, and the degree/level of security verification you have completed or accomplished on your account.
This limit is viewable under the “Account Limits” section of your Settings tab. If you surpass this limit, then it’s likely for you to get restrictions without any warning.
Using Third-Party Documents for Payments
This is when you try to use a payment method (either a credit or debit card) that is not yours. It goes without saying that you must always make sure to use documents that belong to you and you will be able to prove the legitimacy of.
If the names don’t match, this could lead to Chargebacks, and if Coinbase has Chargebacks to your account, you can expect your trading option to be disabled as a consequence.
The Amount of Money on Your Account
Coinbase can also disable trading depending on how much money you have on your account. If you have $10,000 or more, you would have to complete further verification steps in order to prove your identity. This is in accordance with government regulations.
You’re also only allowed to trade using up to 1% of your net value during each transaction within a 30-day window.
Any Internal/System Issue
Sometimes, the problem is not your fault, but a system-wide issue on Coinbase. Of course, it’s a given that no system is perfect or impervious to possible bugs and glitches.
When this is the main cause, however, Coinbase does aim to resolve it at the soonest possible time so as not to further inconvenience their users.
This is unfortunately an issue that is going to remain on your account for as long as you don’t do anything about it. It doesn’t automatically resolve itself.
The only exception to that would be if there’s a bug or a glitch in the system itself (which has happened perhaps a handful of times in the past) that affected all users. These issues typically get resolved within a few hours.
Putting that into consideration, a “Trading is disabled” issue could last a mere few hours to weeks or even months. If you want a quick resolution, I suggest looking into it immediately and applying one (or all) of the possible fixes mentioned above to see what works for you.
Upon logging in, you would immediately be able to see it as a pop-up message (usually in an orange rectangular box) or whenever you try to buy or sell, so it’s impossible to miss it.
When you’re on your browser dashboard, it’s should be at the bottom of the Wallet Balance tab on the left-hand corner of the screen, right under either “Place Buy Order” or “Place Sell Order” buttons. Naturally, you won’t be able to proceed with any of these transactions because the trading option has been disabled.