Capital One offers specific addresses and phone numbers for standard and overnight payoff checks. However, finding the correct payoff address and phone number can be quite tricky.
Below, I have listed the Capital One payoff address, the Capital One overnight payoff address, and the Capital One payoff phone number.
Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716
Note that your Capital One payoff address might be different, it is best to give Capital One a call, or request a payoff letter before sending your check.
Capital One Auto Finance
Attn: Payment Processing
2525 Corporate Place
2nd floor Suite #250
Monterey Park, CA 91754
Note that your Capital One overnight payoff address might be different, it is best to give Capital One a call, or request a payoff letter before sending your check.
Also, check the terms of Capital One for sending overnight payments. They might require you to use FedEx, or a different delivery service, when sending overnight payments.
It’s best to give Capital One a call to check that you have the right address and correct payoff amount before sending your check.
The easiest way to find the correct payoff address is to call Capital One.
Alternatively, you might also be able to complete your Capital One payoff payment by logging in to your account, selecting “Profile”, or “Manage Account”, then selecting “Request A Quote”.
If you choose to call Capital One or use their online services you won’t have an official and more importantly legally binding document. That's why I always recommend requesting a payoff letter from Capital One.
When you want to pay off a loan it’s hard to find out exactly how much you need to pay. Interest is added to your loan balance every day (or sometimes once a month), that’s why your loan balance changes daily.
If you write your payoff check using the loan balance from your last statement you probably fail to pay the full amount.
This will be a frustrating experience for you, you’ll need to get in contact with Capital One, send an additional check, and wait longer to pay off your loan.
That’s where a payoff letter comes in, you can request a payoff letter directly from Capital One by calling their customer service or sending them a message. A payoff letter is an official document that lists the following:
Most lenders send the payoff letter within a few days, the maximum they have to send the payoff letter according to federal law is seven days.
Note: Some lenders have a different definition of what a payoff letter is. They use the term payoff letter to describe a letter that states that the loan has been paid off and functions as proof that the loan no longer exists.
If you mail your check to the wrong address there can be delays which usually mean that you have to pay additional fees.
To prevent additional fees you should call Capital One, or request a payoff letter to double-check that the address hasn’t been changed and that you wrote the correct amount on your payoff check.
Payoff amounts include not only principal and interest they also include prepayment fees or any other additional fees. Therefore it’s important to send the check with the correct payoff amount to the right address, if the check doesn’t reach Capital One at the right address, or the payoff amount isn’t correct more interest will accumulate over time.