Ally Financial offers specific addresses and phone numbers for standard and overnight payoff checks. However, finding the correct payoff address and phone number can be quite tricky.
Below, I have listed the Ally Financial payoff address, the Ally Financial overnight payoff address, and the Ally Financial payoff phone number.
Payment Processing Center
P.O. Box 9001951
Louisville, KY 40290-1951
Note that your Ally Financial payoff address might be different, it is best to give Ally Financial a call, or request a payoff letter before sending your check.
6716 Grade Lane
Building #9 Suite 910
Louisville KY 40213-3416
Note that your Ally Financial overnight payoff address might be different, it is best to give Ally Financial a call, or request a payoff letter before sending your check.
Also, check the terms of Ally Financial for sending overnight payments. They might require you to use FedEx, or a different delivery service, when sending overnight payments.
It’s best to give Ally Financial a call to check that you have the right address and correct payoff amount before sending your check.
The easiest way to find the correct payoff address is to call Ally Financial.
Alternatively, you might also be able to complete your Ally Financial payoff payment by logging in to your account, selecting “Profile”, or “Manage Account”, then selecting “Request A Quote”.
If you choose to call Ally Financial or use their online services you won’t have an official and more importantly legally binding document. That's why I always recommend requesting a payoff letter from Ally Financial.
When you want to pay off a loan it’s hard to find out exactly how much you need to pay. Interest is added to your loan balance every day (or sometimes once a month), that’s why your loan balance changes daily.
If you write your payoff check using the loan balance from your last statement you probably fail to pay the full amount.
This will be a frustrating experience for you, you’ll need to get in contact with Ally Financial, send an additional check, and wait longer to pay off your loan.
That’s where a payoff letter comes in, you can request a payoff letter directly from Ally Financial by calling their customer service or sending them a message. A payoff letter is an official document that lists the following:
Most lenders send the payoff letter within a few days, the maximum they have to send the payoff letter according to federal law is seven days.
Note: Some lenders have a different definition of what a payoff letter is. They use the term payoff letter to describe a letter that states that the loan has been paid off and functions as proof that the loan no longer exists.
If you mail your check to the wrong address there can be delays which usually mean that you have to pay additional fees.
To prevent additional fees you should call Ally Financial, or request a payoff letter to double-check that the address hasn’t been changed and that you wrote the correct amount on your payoff check.
Payoff amounts include not only principal and interest they also include prepayment fees or any other additional fees. Therefore it’s important to send the check with the correct payoff amount to the right address, if the check doesn’t reach Ally Financial at the right address, or the payoff amount isn’t correct more interest will accumulate over time.